:root{
  --bg:#070707; --panel:#111112; --panel2:#18181a; --line:rgba(212,175,55,.45); --line-soft:rgba(204,204,204,.14);
  --gold:#E0D470; --gold2:#FFD700; --gold3:#D4AF37; --text:#fff; --muted:#9a9aa0;
  --ok:#3ccf7a; --warn:#ff6b6b; --g:#2ecc71; --y:#f1c40f; --r:#ff4d4d;
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{background:#0e0e10;color:var(--text);font-family:Roboto,Arial,sans-serif;font-size:14px;min-height:100%}
button{font-family:inherit;cursor:pointer;border:0;background:none;color:inherit}
input,select,textarea{font-family:inherit}
[hidden]{display:none !important}
.mono{font-family:"Roboto Mono",ui-monospace,Menlo,monospace}

.logo{display:flex;align-items:center;gap:7px;font-weight:900;font-style:italic;color:var(--gold3);font-size:15px;white-space:nowrap}
.logo .ico{width:24px;height:24px;border-radius:50%;border:2px solid var(--gold3);display:grid;place-items:center;font-size:9px;font-style:normal}
.logo.big{font-size:18px;margin-bottom:18px}

/* acceso */
.auth{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px;background:radial-gradient(ellipse at top,#2a0d45 0,#0b0710 55%,var(--bg) 100%)}
.card{width:100%;max-width:400px;background:rgba(17,17,18,.95);border:1px solid var(--line);border-radius:14px;padding:24px 22px}
.card h2{font-size:19px;font-weight:900}
.sub{color:var(--muted);margin:6px 0 16px;line-height:1.45;font-size:13px}
.f{margin-bottom:12px}
.f label{display:block;font-size:12px;color:var(--muted);margin-bottom:5px}
.f input,.f select,.f textarea{width:100%;background:#0b0b0c;border:1px solid #2c2c30;color:#fff;padding:11px;border-radius:8px;font-size:14px;outline:none}
.f input:focus,.f select:focus,.f textarea:focus{border-color:var(--gold3)}
.f input[type=checkbox],.f input[type=radio]{width:auto;padding:0;flex:none}
.btn-main{width:100%;background:linear-gradient(180deg,var(--gold2),var(--gold3));color:#000;font-weight:900;padding:12px;border-radius:8px;font-size:15px}
.btn-main:disabled,.btn:disabled{opacity:.55;cursor:default}
.err{color:var(--warn);font-size:12px;min-height:16px;margin-top:8px}
.link{color:var(--muted);text-decoration:underline;font-size:12px;margin-top:10px}

/* barra superior */
.top{display:flex;align-items:center;gap:14px;padding:8px 14px;background:#0b0b0d;border-bottom:1px solid #222;flex-wrap:wrap;position:sticky;top:0;z-index:20}
.top .sp{flex:1}
.tabs{display:flex;gap:3px;background:#151518;padding:3px;border-radius:8px;flex-wrap:wrap}
.tabs button{color:var(--muted);padding:7px 11px;border-radius:6px;font-weight:700;font-size:13px;white-space:nowrap}
.tabs button.on{background:#25252b;color:var(--gold)}
.cnt{background:var(--gold);color:#000;border-radius:10px;padding:0 6px;font-size:11px;margin-left:4px;font-weight:700}
.cnt.red{background:var(--r);color:#fff}
.cnt:empty{display:none}
.me{display:flex;align-items:center;gap:10px;font-size:12px;color:var(--muted)}
.me b{color:#eee}
.role{font-size:10px;font-weight:700;text-transform:uppercase;border-radius:4px;padding:2px 6px;background:#25252b;color:var(--gold)}
.role.superadmin{background:var(--gold2);color:#000}

/* conversaciones */
.conv-wrap{display:grid;grid-template-columns:300px 1fr 280px;height:calc(100vh - 50px)}
.col{border-right:1px solid #222;display:flex;flex-direction:column;min-width:0;min-height:0}
.col-h{font-size:12px;color:var(--muted);text-transform:uppercase;padding:11px 12px;border-bottom:1px solid #222;letter-spacing:.05em;display:flex;align-items:center;gap:8px;flex:none;min-height:44px}
.col-h select{margin-left:auto;background:#151518;color:#ddd;border:1px solid #333;border-radius:6px;padding:3px 6px;font-size:12px;text-transform:none}
.scrollY{overflow-y:auto;flex:1;min-height:0}
.inbox-tools{padding:10px;border-bottom:1px solid #222;display:flex;flex-direction:column;gap:8px;flex:none}
.srch{display:flex;align-items:center;gap:6px;background:#1a1a1e;border-radius:8px;padding:0 8px}
.srch input{flex:1;background:transparent;border:0;color:#fff;padding:9px 2px;font-size:13px;outline:none;min-width:0}
.srch button{color:var(--muted);font-size:12px;display:none}
.srch.has button{display:block}
.chips{display:flex;gap:5px;flex-wrap:wrap}
.chips button{background:#1a1a1e;color:#cfcfd4;border-radius:14px;padding:5px 9px;font-size:12px}
.chips button.on{background:rgba(224,212,112,.18);color:var(--gold);box-shadow:inset 0 0 0 1px var(--line)}
.chips b{font-weight:700;color:var(--gold);margin-left:2px}.chips b:empty{display:none}
.legend{font-size:11px;color:var(--muted);display:flex;align-items:center;gap:5px;flex-wrap:wrap}
.dot{width:8px;height:8px;border-radius:50%;display:inline-block}
.dot.g{background:var(--g)}.dot.y{background:var(--y)}.dot.r{background:var(--r)}
.conv{padding:11px 12px;border-bottom:1px solid #1d1d1f;cursor:pointer}
.conv:hover{background:#151519}
.conv.on{background:#1b1b1f}
.conv .row1{display:flex;align-items:center;gap:6px}
.conv .u{font-weight:700;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.conv .u span{color:var(--muted);font-weight:400;font-size:12px}
.conv .hh{font-size:11px;color:var(--muted)}
.conv.unr .hh{color:var(--gold)}
.conv .row2{display:flex;align-items:center;gap:6px;margin-top:3px}
.conv .l{flex:1;font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv .asg{font-size:10px;color:#8fb3ff;margin-top:3px}
.badge{font-size:10px;background:var(--gold);color:#000;border-radius:10px;padding:1px 6px;font-weight:700}
.conv.wait-g{box-shadow:inset 3px 0 0 var(--g)}.conv.wait-y{box-shadow:inset 3px 0 0 var(--y)}.conv.wait-r{box-shadow:inset 3px 0 0 var(--r)}
.sla{font-size:11px;font-weight:700;border-radius:10px;padding:2px 7px;white-space:nowrap;display:inline-flex;align-items:center;gap:4px}
.sla i{font-style:normal}
.sla.g{background:rgba(46,204,113,.15);color:#5ee39a}.sla.y{background:rgba(241,196,15,.15);color:#f5d442}.sla.r{background:rgba(255,77,77,.16);color:#ff7b7b}
.sla.r.live{animation:blink 1.2s infinite}
@keyframes blink{50%{opacity:.55}}
.tagnew{font-size:10px;font-weight:700;border-radius:8px;padding:1px 6px;background:rgba(224,212,112,.15);color:var(--gold)}
.sec-h{font-size:11px;color:var(--gold);text-transform:uppercase;letter-spacing:.05em;padding:10px 12px 6px}
.hit{padding:10px 12px;border-bottom:1px solid #1d1d1f;cursor:pointer}
.hit:hover{background:#17171b}
.hit .u{font-weight:700;font-size:13px}.hit .u span{color:var(--muted);font-weight:400;font-size:11px;float:right}
.hit .l{font-size:12px;color:#bdbdc4;margin-top:3px}
mark{background:rgba(224,212,112,.35);color:#fff;border-radius:2px;padding:0 1px}

.chatcol .msgs{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:8px;min-height:0}
.chat-actions{display:flex;gap:6px;margin-left:auto;text-transform:none;letter-spacing:0}
.chat-actions select,.chat-actions button{background:#1d1d22;color:#ddd;border:1px solid #333;padding:4px 8px;border-radius:6px;font-size:12px}
.m{max-width:78%;padding:9px 12px;border-radius:12px;line-height:1.4;font-size:14px;overflow-wrap:anywhere}
.m .t{display:block;font-size:10px;color:rgba(255,255,255,.5);margin-top:4px;text-align:right}
.m .by{font-size:10px;color:var(--gold);display:block;margin-bottom:2px;font-weight:700}
.m.pl{background:var(--panel2);border:1px solid #2a2a2e;align-self:flex-start;border-bottom-left-radius:3px}
.m.op{background:#3a1a5c;align-self:flex-end;border-bottom-right-radius:3px}
.m.sys{align-self:center;color:var(--muted);font-size:12px;text-align:center;padding:2px 8px}
.m.ok{align-self:center;background:#123d24;border:1px solid var(--ok);color:#d7ffe7;text-align:center;max-width:92%}
.m.wait{align-self:center;background:#3d3212;border:1px solid var(--y);color:#ffefb0;text-align:center;max-width:92%}
.m.note{align-self:center;background:#2e2a12;border:1px dashed var(--gold3);color:#f3e7a4;font-size:12px;max-width:92%}
.m img{max-width:240px;width:100%;border-radius:8px;display:block;cursor:zoom-in}
.rt{align-self:flex-end;margin-top:-4px}.rt-wait{align-self:flex-start;margin-top:-2px}
.day{align-self:center;font-size:11px;color:var(--muted);background:#151518;border-radius:10px;padding:3px 10px;margin:4px 0}
.tpl-bar{display:flex;gap:6px;padding:10px 10px 0;border-top:1px solid #222;flex-wrap:wrap;flex:none}
.tpl-bar button{background:#1d1d22;color:#ddd;border:1px solid #333;padding:7px 10px;border-radius:6px;font-size:12px}
.tpl-bar button.acc{background:var(--ok);color:#00230f;border:0;font-weight:700}
.tpl-bar button.ret{background:#2a1d3f;color:#d9c2ff;border-color:#4a3570;font-weight:700}
.composer{display:flex;gap:8px;padding:10px;align-items:center;flex:none}
.composer input[type=text]{flex:1;background:#0b0b0c;border:1px solid #2c2c30;color:#fff;padding:11px 14px;border-radius:22px;outline:none;font-size:14px;min-width:0}
.composer.notemode input[type=text]{border-color:var(--gold3);background:#1d1a0c}
.ib{width:40px;height:40px;border-radius:50%;background:var(--panel2);color:var(--gold);font-size:17px;display:grid;place-items:center;flex:none;cursor:pointer}
.ib.send{background:var(--gold2);color:#000}
.notetg{display:flex;align-items:center;gap:5px;font-size:11px;color:var(--muted);white-space:nowrap;cursor:pointer}
.notetg input,.chk input{accent-color:var(--gold3)}
.ficha{padding:12px}
.ficha .row{display:flex;justify-content:space-between;gap:8px;padding:7px 0;border-bottom:1px dashed #252528;font-size:13px}
.ficha .row span{color:var(--muted)}
.ficha h4{font-size:11px;color:var(--gold);text-transform:uppercase;margin:14px 0 6px;letter-spacing:.05em}
.ficha .tx{display:flex;justify-content:space-between;gap:6px;font-size:12px;padding:5px 0;border-bottom:1px solid #1d1d1f}
.ficha .tx span{color:var(--muted)}
.empty{color:var(--muted);padding:20px;font-size:13px}

/* páginas */
.pad{padding:16px}
.bar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:12px}
.bar input,.bar select{background:#0b0b0c;border:1px solid #2c2c30;color:#fff;padding:8px 10px;border-radius:6px;font-size:13px;outline:none}
.bar .sp{flex:1}
.sum{font-size:12px;color:var(--muted)}
h2.pg{font-size:16px;margin-bottom:12px}
.btn{background:#1d1d22;color:var(--gold);border:1px solid var(--line);padding:8px 12px;border-radius:6px;font-size:12px;font-weight:700;white-space:nowrap}
.btn.pri{background:var(--gold2);color:#000;border:0}
.btn.okb{background:var(--ok);color:#00230f;border:0}
.btn.no{background:#3d1212;color:#ffb3b3;border:0}
.btn.sm{padding:4px 8px;font-size:11px}
.panel{background:#121215;border:1px solid #232328;border-radius:10px;padding:14px;margin-bottom:16px}
.panel h4{font-size:12px;color:var(--gold);text-transform:uppercase;letter-spacing:.05em;margin-bottom:10px;display:flex;gap:10px;align-items:center}
.panel h4 small{color:var(--muted);text-transform:none;letter-spacing:0;font-weight:400}
.scroll{overflow:auto;border:1px solid #222;border-radius:8px}
.tbl{width:100%;border-collapse:collapse;font-size:13px;white-space:nowrap}
.tbl th{position:sticky;top:0;background:#151518;color:var(--muted);text-align:left;font-weight:700;font-size:11px;text-transform:uppercase;letter-spacing:.04em;padding:10px;border-bottom:1px solid #2a2a2e;z-index:1}
.tbl th.sortable{cursor:pointer}.tbl th.sortable:hover,.tbl th.sorted{color:var(--gold)}
.tbl td{padding:9px 10px;border-bottom:1px solid #1b1b1e}
.tbl td.n,.tbl th.n{text-align:right}
.tbl td.n{font-family:"Roboto Mono",ui-monospace,Menlo,monospace}
.tbl td.b{font-weight:700}
.tbl td.wrap{white-space:normal;min-width:240px}
.tbl tbody tr:hover{background:#17171b}
.pill{font-size:11px;padding:2px 8px;border-radius:10px;display:inline-block}
.pill.si{background:#123d24;color:#9ff0c0}.pill.no{background:#3d1212;color:#ffb3b3}.pill.y{background:#3d3212;color:#ffe48a}.pill.n{background:#25252b;color:#ccc}
.m.promo{align-self:center;background:linear-gradient(135deg,#2a0d45,#1d1a0c);border:1px solid var(--gold3);color:#fff;max-width:92%}
.cmp-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:16px}
.cmp-grid textarea{resize:vertical}
.cmp-count{font-size:13px;color:#ddd;background:#0b0b0c;border:1px dashed #333;border-radius:8px;padding:10px;margin:4px 0 12px}
.cmp-count b{color:var(--gold)}
.phone{background:#0b0b0c;border:1px solid #2c2c30;border-radius:18px;padding:16px;display:flex;flex-direction:column}
.notif{display:flex;gap:10px;background:rgba(255,255,255,.08);border-radius:14px;padding:10px 12px}
.notif .ni{width:34px;height:34px;border-radius:8px;background:#070707;border:2px solid var(--gold3);color:var(--gold2);display:grid;place-items:center;font-weight:900;font-size:12px;flex:none}
.notif .nt{font-weight:700;font-size:13px}.notif .nb{font-size:13px;color:#ddd;margin-top:2px;white-space:pre-wrap}
@media (max-width:1000px){ .cmp-grid{grid-template-columns:1fr} }
.pin-big{font-size:34px;font-weight:700;letter-spacing:.25em;text-align:center;color:var(--gold2);background:#0b0b0c;border:1px dashed var(--gold3);border-radius:10px;padding:14px;margin:6px 0 12px}

/* etiquetas */
.tags{display:flex;gap:4px;flex-wrap:wrap;margin-top:4px;align-items:center}
.tag{font-size:10.5px;font-weight:700;border-radius:8px;padding:1px 7px;display:inline-flex;align-items:center;gap:3px;white-space:nowrap}
.tag-dorado{background:rgba(224,212,112,.18);color:var(--gold)}
.tag-violeta{background:rgba(155,107,214,.22);color:#c9a8f0}
.tag-verde{background:rgba(46,204,113,.16);color:#5ee39a}
.tag-rojo{background:rgba(255,77,77,.18);color:#ff8f8f}
.tag-azul{background:rgba(90,150,255,.18);color:#9cc0ff}
.tag-gris{background:#2a2a30;color:#cfcfd4}
.tag-x{color:inherit;opacity:.7;font-size:10px;padding:0 1px}
.tag-add{background:#151518;color:#ddd;border:1px solid #333;border-radius:8px;padding:2px 4px;font-size:11px}
.nota{width:100%;min-height:60px;background:#0b0b0c;border:1px solid #2c2c30;color:#fff;border-radius:8px;padding:8px;font-size:12.5px;resize:vertical;margin-bottom:6px}
.cz-in{width:120px;background:#0b0b0c;border:1px solid #2c2c30;color:#fff;border-radius:6px;padding:6px 8px;font-size:13px;text-align:right}
.banner-y{background:#3d3212;border:1px solid var(--y);color:#ffefb0;border-radius:8px;padding:9px 12px;margin:10px;font-size:13px}

/* billeteras */
.tope{height:4px;background:#26262b;border-radius:2px;margin-top:4px;min-width:70px;overflow:hidden}
.tope div{height:100%;border-radius:2px}
.banner-r{background:#3d1212;border:1px solid var(--r);color:#ffd6d6;border-radius:8px;padding:10px 12px;margin-bottom:12px;font-size:13px}
td.acts{white-space:normal;min-width:200px}
.tbl .asg{font-size:10px;color:#8fb3ff;font-weight:400}
td.acts .btn{margin:2px 0}

/* métricas */
.kpis{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:10px;margin-bottom:16px}
.kpi{background:#121215;border:1px solid #232328;border-radius:10px;padding:12px}
.kpi .k{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
.kpi .v{font-size:22px;font-weight:900;margin-top:6px}
.kpi .v small{font-size:13px;color:var(--muted);font-weight:400}
.kpi .s{font-size:12px;color:var(--muted);margin-top:4px}
.kpi.alert{border-color:rgba(255,77,77,.5)}
.sec-t{font-size:11px;color:var(--gold);text-transform:uppercase;letter-spacing:.05em;margin:4px 0 8px}
.legend i{display:inline-block;width:10px;height:10px;border-radius:2px;margin-right:4px;vertical-align:-1px}
.panel .legend{gap:14px;margin-bottom:6px}
.hm{display:grid;gap:2px;font-size:10px}
.hm .c{height:26px;border-radius:3px;display:grid;place-items:center;color:rgba(0,0,0,.8);font-weight:700}
.hm .lab{color:var(--muted);display:flex;align-items:center;justify-content:center}
.hm .rl{justify-content:flex-start}
.two{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.cell-r{color:#ff7b7b}
#metSub button{font-size:12px}
.bar input[type=date]{padding:6px 8px}
@media (max-width:1000px){ .two{grid-template-columns:1fr} }
.cfg-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:10px}
.isl-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:4px 10px;max-height:220px;overflow:auto;padding:8px;background:#0b0b0c;border:1px solid #2c2c30;border-radius:8px}
.chk,.f label.chk{display:flex;gap:6px;align-items:center;font-size:13px;color:#ddd;cursor:pointer;margin:0}
.linkcell{font-family:"Roboto Mono",monospace;font-size:12px;color:var(--gold)}

.toast{position:fixed;left:50%;top:64px;transform:translateX(-50%);background:#123d24;border:1px solid var(--ok);color:#d7ffe7;padding:10px 16px;border-radius:8px;font-size:13px;z-index:300;display:none;max-width:90vw}
.toast.bad{background:#3d1212;border-color:var(--r);color:#ffd6d6}
.tip{position:fixed;z-index:400;pointer-events:none;background:#000;border:1px solid var(--line);color:#eee;border-radius:8px;padding:8px 10px;font-size:12px;line-height:1.45;max-width:320px;display:none;box-shadow:0 6px 20px rgba(0,0,0,.5)}
.tip b{color:var(--gold)}
.modal-bg{position:fixed;inset:0;background:rgba(0,0,0,.6);z-index:200;display:flex;align-items:center;justify-content:center;padding:16px}
.modal{background:#141417;border:1px solid var(--line);border-radius:12px;padding:18px;width:100%;max-width:440px;max-height:90vh;overflow:auto}
.modal h3{font-size:16px;margin-bottom:12px}
.modal .acts{display:flex;gap:8px;justify-content:flex-end;margin-top:8px}

@media (max-width:1000px){ .conv-wrap{grid-template-columns:260px 1fr} .conv-wrap>.col:last-child{display:none} }